Hotline FAQs

  1. Is the University Hotline for emergency situations?
    No. In emergency situations, such as if you suspect or observe a crime in progress or a crime posing an imminent or serious threat to individual safety, contact Public Safety at 911 (campus phone) or 609-258-3333 (off campus/cell phone).
  2. What types of complaints can be reported to the University Hotline?
    Concerns regarding possible noncompliance with government or external agency regulations, university policies, errors or irregularities in Princeton’s financial accounting practices, non-emergency potentially illegal activity and unethical behavior can be reported to the University Hotline.
  3. When should I call or submit a report through the University Hotline?
    You may call the University Hotline if you feel uncomfortable with the recommended processes for reporting concerns, if other mechanisms are not successful in addressing your issue or concern, or if you would like to submit your complaint or report anonymously.
  4. What is EthicsPoint?
    EthicsPoint is an independent third-party provider of hotline services. The University Hotline website is hosted externally on EthicsPoint’s servers. The EthicsPoint telephone call service is handled by trained specialists who will help document the information related to your concern.
  5. Can I remain anonymous?
    If you choose, you can remain anonymous when reporting concerns through the University Hotline, both online and via telephone. When submitting a report online anonymously, please be sure not to include any information which may accidentally identify you.
  6. What happens when I file a report? / Who will handle my complaint?
    After your report is submitted, your complaint will be routed to the appropriate University administrators for investigation. Please check back on the University Hotline website or call the University Hotline toll-free number (1-866-478-9804) to determine the status of your report, to provide additional information, or to respond to follow-up questions related to your complaint.
  7. How is a complaint resolved?
    After your complaint has been researched and appropriate actions taken, your report will be marked
    “Closed.” Please be assured that your complaint will be treated seriously and that it will be handled appropriately.